Engineering Group, Engineering Group > Systems Test Engineering

General Summary:

Tests and modifies general systems-level software/hardware, specialized utility and/or hardware. Interprets wireless specifications. Designs test plans, scenarios, scripts, or procedures. Documents systems-level defects, using a bug tracking system, and report defects to developers. Identifies, analyzes, troubleshoots, and documents problems with program function, output, or content. Develops testing programs that assess effectiveness of a new system or modification of an existing system. 

Minimum Qualifications:

•  Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.

Principal Duties and Responsibilities:

•   Focuses and completes work in a timely manner.

•   Understands basic features of the system.

•   Collects basic information (e.g., logs, requirements) and identifies common errors related to systems testing.

•   Collaborates with individuals inside own team to complete the team's work.

•   Conducts log analyses to identify where an issue has occurred.

•   Gathers, integrates, and interprets information from a variety of sources in order to troubleshoot issues.

•   Assists with verifying that proposed solutions to identified issues accurately address and correct the problem.

•   Detects bugs in the "system under test" and resolves issues using basic debugging approaches.

•   Adapts to minor changes and setbacks in order to manage pressure and meet deadlines.

•   Manages individual project priorities, deadlines, and deliverables with close supervision.

•   Communicates feedback about identified feature issues to software and systems teams.

•   Regularly discusses testing problems with manager and peers to maintain open communication.

•   Conducts basic field or lab tests as directed by tech leads.

•   Makes simple decisions as it pertains to basic feature issues associated with systems testing and follows up with tech lead if requirements are unclear/ambiguous.

•   Communicates with tech leads on a project in order to verify the accuracy as well as adequate running time.

•   Seeks opinions of others within own team about ways in which a problem can be addressed differently.

•   Writes functional tests for features to ensure functionality.

Level of Responsibility:

•   Working under close supervision.

•   Taking responsibility for own work and making decisions with limited impact; Impact of decisions is readily apparent; errors made typically only impact timeline (i.e., require additional time to correct).

•   Using verbal and written communication skills to convey basic, routine factual information about day-to-day activities to others who are fully knowledgeable in the subject area.

•   Completing most tasks with multiple steps which can be performed in various orders; some planning and prioritization must occur to complete the tasks effectively; mistakes may result in some rework.

•   Exercising some creativity to troubleshoot technical problems or deal with novel circumstances.

•   Using deductive problem solving to solve moderately complex problems; most problems have defined processes of diagnosis/detection; some limited data analysis may be required. 

The responsibilities of this role do not include:

•   Financial accountability (e.g., does not involve budgeting responsibility).

•   Influence over key organizational decisions.

•   Role in strategic planning.