2024-12-13 12:02:49
Zoho Corp
Technical Support Engineers
SalaryNot mentioned |
ExperienceFresher |
LocationIndia |
Job Description
- Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
- Build a rapport with customers with clear and confident communication.
- Focus on customer satisfaction and first-time-resolution.
- Engage with the technical team to provide faster resolutions to technical issues.
- Work closely with the technical content team to identify gaps in the help module.
- Should be willing to work night shifts.
Please note that we have requirements for this role in Chennai, Salem, Coimbatore, Tirunelveli, and Madurai.
Qualifications :
Not mentioned |
Skills :
Not mentioned |
Department :
Customer Service |
Industry :
Software Development and IT Services and IT Consulting |
Job Type :
Full-time |