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2024-12-13 12:02:49

Zoho Corp

Technical Support Engineers

fresher

Tech Support


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Salary

Not mentioned

Experience Icon

Experience

Fresher

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Location

India

Job Description


  1. Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).


  1. Build a rapport with customers with clear and confident communication.


  1. Focus on customer satisfaction and first-time-resolution.


  1. Engage with the technical team to provide faster resolutions to technical issues.


  1. Work closely with the technical content team to identify gaps in the help module.


  1. Should be willing to work night shifts.


Please note that we have requirements for this role in Chennai, Salem, Coimbatore, Tirunelveli, and Madurai.


Qualifications :

Not mentioned

Skills :

Not mentioned

Department :

Customer Service

Industry :

Software Development and IT Services and IT Consulting

Job Type :

Full-time

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