2024-11-26 11:05:22
Accenture
Application Tech Support Practitioner
SalaryNot mentioned |
Experience0 - 2 years |
LocationBengaluru, India |
Job Description
- Act as the interface between the client and the system or application
- Use exceptional communication skills to accurately define client issues
- Interpret and design resolutions based on deep product knowledge
- Provide technical support and troubleshooting assistance to clients
- Collaborate with cross-functional teams to resolve complex issues
- Ensure timely resolution of client issues to maintain customer satisfaction
- Document and maintain records of client interactions and issue resolutions
|
Qualifications :
Any Bachelors degree |
Skills :
Service Desk Management, Service Desk Voice Support |
|
Department :
Engineering and Information Technology |
Industry :
IT Services and IT Consulting |
|
Job Type :
Full-time |
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